Payment & Shipping
We deliver worldwide with DHL Go Green Express.
Are you living in Germany, Austria or Switzerland? Please visit our German store: www.innonature.eu
Are you living in France or Belgium? Please visit our French store: www.innonature.fr
In Europe, we are shipping to:
Åland Islands, Albania, Andorra, Armenia, Belarus, Belgium, Bosnia & Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Vatican City, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Turkey, Ukraine.
To non-EU countries in the Schengen area (including Norway), we ship free of duty and untaxed (Tax-free export delivery according to § 4 No. 1a UStG). This means that the recipient pays the import sales tax and any customs duties. We use "food supplements" as a reference.
We cannot say exactly how the costs that your country's customs levy puts on the recipient are calculated - as the sender, we do not receive any information from DHL on this.
Worldwide, we are shipping to:
Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, Christmas Island, Cocos (Keeling) Islands, Hong Kong SAR China, India, Indonesia, Iran, Iraq, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Macao SAR China, Malaysia, Maldives, Mongolia, Myanmar (Burma), Nepal, North Korea, Oman, Pakistan, Palestinian Territories, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen, Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, St. Helena, Sudan, Tanzania, Togo, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe, Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman Islands, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Sint Maarten, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, U.S. Outlying Islands, Argentina, Bolivia, Brazil, Caribbean Netherlands, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Netherlands Antilles, Paraguay, Peru, Suriname, Uruguay, Venezuela, Australia, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, New Zealand, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Solomon Islands, Timor-Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna, Canada, Mexico, French Southern Territories, Heard & McDonald Islands, South Georgia & South Sandwich Islands.
We are NOT shipping to:
Shipping costs (including VAT)
We use DHL Go Green Express Service, ensuring your parcel will arrive at your doorstep within 2-6 days.
Deliveries within the EU:
We calculate the shipping costs at a flat rate of 7.90 EUR per order. From an order value of 59.00 EUR, we deliver free of charge with DHL.
Deliveries to the rest of the world:
We calculate the shipping costs at a flat rate of 9.90 EUR per order. From an order value of 59.00 EUR, we deliver free of charge with DHL.
- SOFORT Banking (DIRECTebanking)
- Mastercard, Visa, American Express
- Shop Pay
- Apple Pay
- Google Pay
Unless otherwise specified in the item description, the delivery of the goods takes place within 2 - 6 working days (with agreed advance payment after the time of your payment instruction).
Due to the current situation with regard to COV-19, there may be a delivery delay at our shipping service provider DHL. We thank you for your patience.