Payment & Shipping

We deliver with DHL Go Green Express.

Are you living in Germany, Austria, Luxembourg or Switzerland? Please visit our German store: www.innonature.eu

Are you living in France or Belgium? Please visit our French store: www.innonature.fr

We are shipping to the following countries in Europe:

Åland Islands, Albania, Andorra, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, Gibraltar, Greece, Guernsey, Vatican City, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Turkey, Ukraine.

To non-EU countries in the Schengen area (including Norway), we ship free of duty and untaxed (Tax-free export delivery according to § 4 No. 1a UStG). This means that the recipient pays the import sales tax and any customs duties. We use "food supplements" as a reference.

We cannot say exactly how the costs that your country's customs levy puts on the recipient are calculated - as the sender, we do not receive any information from DHL on this.

We are NOT shipping to:

Armenia, Greenland, Guadeloupe, Mayotte, Réunion, Svalbard & Jan Mayen, United Kingdom

Shipping costs (including VAT)

We use DHL Go Green Express Service, ensuring your parcel will arrive at your doorstep within 2-6 days.

We calculate the shipping costs at a flat rate of 7.90 EUR per order. From an order value of 59.00 EUR, we deliver free of charge with DHL.

Payment Methods

- Paypal

- SOFORT Banking (DIRECTebanking)

- Mastercard, Visa, American Express

- Bancontact

- iDEAL

-eps Überweisung

- Shop Pay

- Apple Pay

- Google Pay

Delivery Times

Unless otherwise specified in the item description, the delivery of the goods takes place within 2 - 6 working days (with agreed advance payment after the time of your payment instruction).

Due to the current situation with regard to COV-19, there may be a delivery delay at our shipping service provider DHL. We thank you for your patience.

Note that no deliveries are made on Sundays and public holidays.